PRACTICAL MY-CONECT GUIDES
How to connect an Instagram professional account to My-Conect
Start with the professional account you actually manage. Sharing access during authorization and selecting that account in My-Conect are both part of a complete connection.
By MY-CONECT ENTERPRISE · Published · Updated
Check the account and workspace
Use an Instagram Business or Creator account, not a personal account. Open the correct My-Conect workspace and use an Owner or Admin role to manage the connection. Check that Instagram connections are available before starting; an operator must enable the service integration. Publishing availability is a separate status.
Start from Connected accounts
Open Connected accounts, choose Instagram and start the authorization flow. The service can use Meta unified login or the Instagram login mode configured by the operator. Follow the provider’s account selection and permissions screens for that flow. You do not need to share your password with the My-Conect support team.
Select the accounts shared with My-Conect
After authorization, select the professional accounts offered by My-Conect and confirm the selection. An authorization redirect alone does not prove the intended account was shared. Verify the account name in the connected account list before composing content.
If no accounts were shared
Check that the account is professional, that the authorizing person can manage it, and that it was selected during authorization. For flows that use business assets, review the relevant business portfolio or Page assignments. Return to the connection flow and share the intended account. Do not change credentials or generate a different app simply because an account selection was missed.
Prepare a small test post
Create a draft with a caption and eligible media, then choose the connected Instagram account. A connection can be present while publishing is disabled or permissions need renewal. Resolve those messages first. Use a deliberate test post approved for the account, then check Publishing queue and the Instagram account for the confirmed result.
Maintain access over time
Reconnect if access expires or is revoked. Changes to account ownership, permissions or business assignments can affect an existing connection. If a result is unconfirmed, check the account before publishing the same content again. For current provider requirements, consult Meta’s Instagram Platform documentation alongside the status shown in My-Conect.
Provider reference
For current provider requirements, see Meta’s Instagram Platform documentation. The connection flow shown by My-Conect depends on the mode enabled by the operator.
Frequently asked questions
Should I send my Instagram password or Meta app secret to support?
No. Complete authorization through the provider’s login screen. Do not send passwords, access tokens or app secrets to support.
Keep exploring
Put the workflow into practice.
Review current plans and platform availability, then create a workspace for your content.